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Roshtein - Forum
mar4a3

Problems with store

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Hey , rosh ! Last year i redem the postcard , but after 8 -9 months of waiting ,i didnt get the post card ? Can i get my points back ? Or can i get postcard ? 

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Posted (edited)

I think Rosh mentioned somewhere that the delivery of postcards was currently disabled because of the COVID situation,postcard.png.66b1c06941e7f3ca6a9ca7c7935607b4.png

 

I would just wait a bit longer I am sure Rosh will send the Postcards that have been delayed as soon as he can.

Edited by Kirkuyshi

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The last batch was sent in December, it's possible you may have just missed this window by a few days, but more likely your postcard just got lost in the post. We don't generally refund points for lost post cards because it's very hard / impossible to verify what happened to it.

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