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Roshtein - Forum
GottesMissionar

Casino Sieger - playing the delay game

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Posted (edited)

Hello :)

Hope you're doing fine.

I've got a withdrawl problem with Casino Sieger - as I'm still waiting 2 weeks for a small/medium payout (1.500€; no bonus used). As they advertise with 1 day payouts I really don't know what causes this delay. The support (e-mail and chat) is very friendly, but not helpful - as they only refer to "the relevant department" and don't have any specific information and just playing the delay game.

Do you have any connections to speed this up? Can't believe it is a scam casino, as it's advertised here and i registered through this lonk.

Greetings

Edited by Storyx
fixed formatting

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I've been reading quite a few complaints about very slow cashouts and verification for your first withdrawals, so you might just have to wait I'm afraid.

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Thanks for the reply. :-)

Patience is not my strengh, sadly. I once waited over 4 months for a 5k cashout at another casino, hope this wont happen again.

Will keep you updated. Have a great evening.

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Hey,

same happend to me. What i really dont like about this Casino is they block you out of the withdrawl section.

They tell you need to verify your account. But they only send you link with an image on it telling you your account is already verified.

The verfication process never really worked in the first place, it is a bait.

Really bad tactic to stall people.

You need to contact the Support, then they head this to "relevant department". After waiting one week. My e-mail was finally verified but not my Account.

So you will need to wait over a week only to make withdrawl request, which is really shitty. I read about this problem on an other Forum. This verfication issue isnt solved yet. So i guess it is intention.

 

I send them my Documents one week ago. Today i asked about my status. They told me i need to wait....

Only thing i can say. DONT PLAY AT THIS CASINO! same goes for all Condor Group Casinos!

Hope you will get paid soon.

Peace

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My account is fully verified since 23.06. - it took 12 days.

On 24.06 they mailed me: Withdrawl is processed within 48 hours.

Today they mailed me: As stated in our terms, it can take longer.

 

That's a joke casino. Hope I'll get the money within the next month.

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my Account is still not verfied. Day 12 now. 1k Withdrawal status still open.

i guess this will take over two months to get my money...

 

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I also have to wait a long time to get my account approved.

The needed 1 more document from me, which I sent 6 days ago, and it still has not be review. They still have not done it.. Cashout pending for about 2 weeks now.. Absolute disgrace of a casino..

DONT PLAY ON IT GUYS!!

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Got the message that the bank withdrawl was processed on 28. June. :-) Haven't got the money yet on my account, I expect it there by next Monday/Tuesday. Will keep you updated.

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How can Roshtein advertise with this casino ? They are now taking more than 3 weeks to review my documents .. And everytime they have the same lame excuse. Can Roshtein maybe help me in this? This is really insane for a casino to take so long with their processes. 

 

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