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Roshtein - Forum
Aaronstar_

SlottyVegas Robbed me! (edit: they didn't)

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So I tried to make a withdraw on slotty vegas after finishing my wager. but it asked for verification ID and card. I contact the support if its okay that I used my friends card since I dont have credit card. she said its okay just take a picture of the card together. so after I submit everything they blocked me and said all my balance will be forfeited . I dont think thats fair because Ive been loosing for weeks using the same card. so its okay for them to take all my loses and that one time I won they will take my winnings and all my money too. they said its final and they will not give it back. please somebody help me. 

Edited by nh6plusplus
Misleading title

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If you think you are in your right then you should email MGA.

Usually every casino checks or you make the deposit with a card thats on your name. Sometimes they allow it if you can make a selfie with you and the card you are using.

On the other hand, it is against the TOC to use someone else his card, so if you are doing that ALWAYS contact the casino before your making the deposit.

About the fact you have been losing and that is all fine, thats just how casinos work. They dont check every account how they are making their deposits. They wont see your account till you actually ask for a withdraw.

 

My advice to you now is to contact MGA and explain the situation. You said you had contact with the live support from SlottyVegas that they were okay with it. I believe SlottyVegas emails a log to your email. Add that aswell that they approved with it and that you are willing to make a selfie with the card you have been using.

I think the biggest problem here is that you used someone else his card without black on white a confirmation for you to use it. So it could be a stolen card. Keep that in mind aswell while typing to MGA.

 

I wish you best of luck and hopefully I made it a bit clear.

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7 minutes ago, Aaronstar_ said:

So I tried to make a withdraw on slotty vegas after finishing my wager. but it asked for verification ID and card. I contact the support if its okay that I used my friends card since I dont have credit card. she said its okay just take a picture of the card together. so after I submit everything they blocked me and said all my balance will be forfeited . I dont think thats fair because Ive been loosing for weeks using the same card. so its okay for them to take all my loses and that one time I won they will take my winnings and all my money too. they said its final and they will not give it back. please somebody help me. 

1. Nothing we can do about it. Sorry.

2. Don't ever use someone else's credit card to make deposits, the support chat shouldn't have told you to do that. if things don't match up the payments department will refuse it and take measures like this against you.

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I guess theres nothing I can do. it just sucks that me and my friend who owns the card was actually the one whos playing . it just happens that the card doesnt match. anyways thanks guys. Im just sad that after I finished the wager I was so happy and accomplished but it went to noting. HDTaboo thanks for explanation.  

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I wouldve be okay with that if only the support didnt tell me that its okay as long as I submit picture to them. I even sent them IDs of my friend. and my friend got banned too. Its not a big amount but its the principle. but yeah. I cannot do anything against big company like them. thanks guys. 

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Yeah but normally they have to payback all the money you deposit from this card otherwise this would bee yiiiiik..

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